I have spoke to them by phone twice in last two days. As a widow I am not very trusting. They will be where we purchase our next car or SUV from. Awesome guys. we have a Chevy HHR 2008, I am equally sure they will service as well as they help. Andy and Todd both have been awesome//Customer Service Top Notch. Not your everyday issue..nothing but kindness.
Great place to do business.It is a brand new dealership, has a super inventory, everyone very congenial, easy to work with and very fair. I highly recommend this dealership
I have a 2013 Cadillac and it was riding so rough a dully truck was a smother ride. I took it to Mathews and they were fast in the exact problem of the car, the struts were broke. The gave me an estimate to fix it and I said ok. They had it one day to find the problem the next day to fix it and the third day I got it back. The cost was less then the estimate and it rides like a Cadillac again. Thanks Service department. You will have my business in the future because you are fair, honest, fast and great to work with.
I bought a 2006 Malibu LTZ about 2 weeks ago. Initially the sales team was great. But really took a huge screwing once the deal was done. During the test drive I noticed a couple problems they refused to fix. But I figured I could do the minor repairs and be done with it. But come to find out there was way more problems than I thought. I traded in a perfectly mechanically sound 2000 Alero for something with more problems than my original vehicle. I noticed that the malibu they sold me for 5500.00 had a humming coming from the tires. So I took it to have a check done, and came to find out it had bad lower control arms, 4 bad tires that were cupped and broken belts. So I did the necessary repairs. So now I've replaced rear rotors and brakes cause the car had factory rotors and pads on it and pads and calipers were ceased on top of the emergency brake not working. Then replaced the lower control arms and tires. Took it to get aligned now now they noticed the rear coil springs, lateral arms, struts and shocks are all worn and need replaced soon because the tolerances are close to being unable to align. I'm tapped on funds and no way to do the rest of the repairs. I'm out over 500.00 already and more to be repaired. Sad part I've not made my first payment yet. They claim there used vehicles have been inspected but there is no way. How could it been inspected? When it had ceased brakes that were stuck in the bracket on top of the rotors being shot. The rear brakes had not worked in a long time, frozen calipers, no emergency brake, unsafe tires with cords showing, bad control arms, and suspension that is shot. I would not recommend Mathew chevrolet on a used vehicles. Very upset over the situation.
A gem in Bucyrus! I purchased a brand new Malibu from Mathews and had a wonderful experience! Everyone there was incredibly knowledgeable about the vehicle and its features. Also, Justin in financing, got me a great rate. Before this vehicle, I had purchased 3 new Hondas and never got the level of service that Mathews provides.
Mathews Chevrolet Buick Bucyrus is a US Car Dealer based in Bucyrus, Ohio. Mathews Chevrolet Buick Bucyrus is located at 1885 Marion Rd, Bucyrus, OH 44820, USA.
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